Our VP of Banks & Non-Bank Financial Institutions, Chris Corfield, comments on how the pensions sector can keep pace with widespread digitisation whilst serving the needs of clients.
Chris shares his insights to the long-term benefits of digitsation and a holistic approach to embracing technology in the pensions sector. He explains that 'to stay relevant to all its clients, the pensions sector needs to embrace a multi-track approach; one where it provides the best online self-service options possible alongside more traditional manual management processes for members'.